A printer connection is any 3D printer that is both:

1. Registered to your FlowQ account, and
2. Connected to a FlowQ Tunnel (such as a FlowQ Hub or S1+).

You can register unlimited printers to your FlowQ account. However, only printers that are actively connected to a Tunnel count as printer connections and can be controlled through the FlowQ dashboard.

If a printer is registered but not connected to a Tunnel:

• You will not be able to start prints from FlowQ
• The printer will appear Offline
• It will display the label “No tunnel selected”
  

You can switch which printers are connected to a Tunnel at any time inside your account. This allows you to manage and control only the printers you actively want connected to the cloud, while keeping others registered but inactive. Connecting a printer is as simple as selecting a tunnel from a drop down menu.

A print job is counted any time a print is successfully started on a 3D printer from your FlowQ account.

Print job usage resets on the first day of every month for users on the Free or Basic Plan.

If you reach your monthly print job limit, FlowQ will pause your queue and will not send the next job to a printer until your usage resets.

If a print is stopped before completion, it may still count toward your monthly print jobs if it successfully started and began printing. However, jobs that never begin printing — such as failed uploads or printer-side errors that prevent the print from starting — are not counted.

You can view your complete print history at any time from the FlowQ dashboard to see all jobs started from your account.

Yes. FlowQ is designed to integrate seamlessly with automatic ejection setups. You can queue multiple jobs back-to-back or setup loops for continuous, unattended printing.

All FlowQ features are fully accessible from anywhere in the world.

Just log into your account to view live printer status, manage print queues, and control jobs remotely without needing to be on the same Wi-Fi network.

Every FlowQ tunnel creates a secure, encrypted connection to the cloud, so you get complete access to your print farm from any device, wherever you are.

FlowQ is proudly developed and hosted in the United States with security built into every layer.

All data is protected with end-to-end encryption, meaning information traveling between your printers and the FlowQ cloud is fully encrypted during transmission.

We also use encryption at rest, so any data stored in our databases remains secured even when not in use. This dual-layer approach ensures that print data, device credentials, and user information are always protected against unauthorized access.

Additionally, all Wi-Fi credentials are stored locally on your device tunnels and are never uploaded or stored in the cloud, ensuring complete protection of your network details.

Yes. The S1+ app is being fully merged into FlowQ, and all existing S1+ features will be available inside FlowQ with a cleaner, faster, and more intuitive interface. You’ll be able to view and manage your S1+ data directly from the FlowQ dashboard.

No paid subscription is required to access any features previously available in the S1+ app. You can also register devices, add printers, create filament profiles, track filament usage, and explore the full dashboard without a subscription. A paid plan is only required if you want to connect printers to the cloud (necessary to for most 3D Printer related functionality).

You can get started completely free using the FlowQ Free Plan — no credit card required. You can create an account, access the full dashboard, add printers, register tunnels, and start starting up your dashboard at no cost.

If you need higher usage limits than the free plan offers, you can upgrade at any time. FlowQ is designed to scale with you — start free, upgrade when you’re ready.

Yes. The S1+ app is being fully merged into FlowQ to create one unified platform.

All features from the S1+ app — including filament tracking, device management, and remote monitoring— will be available directly inside FlowQ with a faster, more intuitive interface.

And importantly, every feature that was previously free in the S1+ app will remain free forever. Once merged, you’ll be able to access everything from a single dashboard with improved performance, reliability, and usability.

You can start using FlowQ completely free — no credit card required. You can create an account, access the full dashboard, add printers, register devices, and start organizing your setup at no cost.

If you need higher usage limits than the free plan offers, you can upgrade to any of our paid plans at any time. More details can be found here.

FlowQ was built from real-world print farm experience in our high output production environment.

It combines automation, monitoring, and queue control into one intuitive platform. No local servers, no complex setup, and powerful features that stay simple to use.

It’s effortless to setup, free to get started, and easily expandable as your print farm grows.

Yes.

FlowQ can be integrated with Shopify Flow by using the FlowQ Open API together with HTTP request actions in Shopify Flow.

This allows you to automate actions based on Shopify events such as:

• New orders
• Order line items
• Inventory changes
• Fulfillment updates
• Custom Shopify workflows
  

For example, you can automatically enqueue print jobs in FlowQ when an order is placed or updated.

Important note about Shopify plans:

Sending HTTP requests directly from Shopify Flow is limited by Shopify plan level. On plans where HTTP requests are not available, third-party Shopify apps can be used to send HTTP requests from Flow, allowing FlowQ automations to work on the Shopify Basic plan as well.

This makes it possible to build FlowQ-powered print automations on nearly any Shopify setup.